BB BB IT Solutions Free intro call

AI Chatbot · bookable separately

The same questions, every day.
Just not from you anymore.

Five questions make up eighty percent of your inquiries, and every one of them costs your team time. We train an assistant on your business that takes them over: on your website, via WhatsApp and in your inbox. Around the clock, even if your website isn't hosted with us.

Why a chatbot at all

The employee who never clocks out

It doesn't replace anyone's job. It takes off your team's plate the things nobody enjoys doing, and it's there exactly when nobody else is left in the office.

Relief

Your team gets to work

Every standard question the assistant answers is one fewer call pulling someone away from their work. Your staff can focus on customers on-site instead of the phone.

Availability

24/7 instead of "we'll get back to you Monday"

Sunday, 10 PM, someone has a question about your offer. Either they get an answer right away, or they check your competitor next. That's exactly where deals get decided.

Appointments

Books and reschedules appointments

The assistant knows your calendar, suggests open slots, enters the appointment and sends a reminder beforehand. That also cuts down on customers who simply don't show up.

Reservations

Takes reservations

A table for four at half past seven, a room for the weekend, a repair slot, a consultation: it takes it down, confirms it and enters it wherever you keep track.

No losses

No inquiry falls through the cracks anymore

What it can't handle itself, it records along with contact details and the conversation history and hands to your team. Nothing sits unnoticed in an inbox.

Insight

See what customers actually ask

Once a month you get a list of the most common questions. That often reveals faster than any analysis what's missing or unclear on your website.

The chatbot replaces no one.
It keeps your team's back free.

Personal stays personal: the moment a conversation needs advice, negotiation, or a human touch, the assistant hands it over to you, with everything written up to that point. Your customers never explain anything twice.

In practice

What it takes over in your industry

Restaurants & Hotels

Reservations and opening hours

Table reservations, party size, allergens, holiday hours, in the evening when nobody in service can get to the phone anyway.

Practices & Therapy

Appointments and cancellations

Book, reschedule or cancel an appointment, without anyone at the front desk having to interrupt a conversation.

Trades & Craft

Pre-sorts inquiries

It asks what it's about, where the site is and how urgent it is. You get finished inquiries instead of callback slips.

Retail

Availability and delivery time

Is it in stock, what does shipping cost, where's my order: the three questions that come in every single day.

Why with us

You can get a chatbot anywhere. It only gets managed here.

Most providers hand you a tool and a login. We set the assistant up, feed it, and keep adjusting it. You don't have to configure anything.

We train it ourselves

You send us your price list, processes and typical questions. We handle the rest. No builder kit, no manual, no weekends spent configuring it.

We stay on it

Prices change, services get added. We retrain it instead of leaving you with an assistant that gives last year's answers.

You always reach a human

Ironic, but seriously meant: if something goes wrong with the chatbot, you can reach us by email around the clock, and in an emergency via the emergency line.

Example

What it sounds like in practice

Three channels, three real everyday situations. Pick one.

Trained on your business

We feed it your content: website, price list, FAQ, internal processes. No generic answers pulled from the internet.

Hand-off instead of a dead end

Whatever it can't answer with confidence goes to your team, along with the conversation so far.

You stay in control

Every answer can be reviewed. Emails go out as drafts only, on request, until you approve them.

Managed, not just set up

We retrain it whenever prices or processes change. If the assistant goes down, you can reach us any time via the emergency line.

Chatbot · Berger Furniture Website chat
Example conversation

Chatbot Plans

Own plans, independent of the website

Every chatbot is set up for your specific business, so we only fix the price after the intro call. One-time setup, then a monthly fee for operation and retraining.

Channel 1

Website Chatbot

The assistant sits in the corner of your website and answers immediately.

On request setup & training
+ monthly feeoperation, maintenance, retraining
  • Chat window on your website
  • Trained on your content and prices
  • Hand-off to your team by email
  • Two weeks of trial operation before going live
Inquire
Full scope

All channels

Website, WhatsApp and email, including drafts for approval.

On request setup & training
+ monthly feeoperation, maintenance, retraining
  • Everything in "Website + WhatsApp"
  • Email inbox with draft replies
  • Integration with your systems by arrangement
  • Ongoing care of the assistant
Inquire

All prices net, plus VAT. The chatbot is bookable independently of the website plans. Here's the website plans.

Frequently asked questions

What clients want to know before starting

What happens if the chatbot says something wrong?

It only answers based on content you've approved. When unsure, it hands the conversation to your team instead of guessing. Every conversation history is reviewable, and we correct it going forward.

How long does setup take?

From handing over materials to test operation, we plan for one to two weeks. After that it runs in trial operation for about two weeks before going live for all customers.

Will my customers notice they're chatting with an AI?

Yes, the assistant introduces itself as one. That's more honest and legally cleaner, and in practice it doesn't bother anyone as long as the answers are right.

Does this work if my website is hosted elsewhere?

Yes. For the website chat we only need a small snippet of code on your site. WhatsApp and email work completely independently of that.

Next step

We'll take a look at your inquiries

In the free intro call, we go through which questions come in for you every day, and tell you realistically how much of that an assistant can take over.

Book intro call See website plans