Website Management & AI Chatbots · Austria
We build your website, host it and keep it current: updates, backups, security, speed. And if you like, an AI chatbot answers the same customer questions right along with us.
One dedicated contact based in Austria · Free intro call · 24/7 emergency line
Two services
Both can be booked separately. The website is our core business. The chatbot comes in once inquiries start piling up.
Core service
From the first page to ongoing operations: one point of contact for everything your website needs.
Add-on service
It knows your services, prices and processes, and takes the same recurring questions off your team's plate. Even at 10 PM on a Sunday.
Why us
No hotline, no ticket number, no hand-off to the next team. You write, and the person who replies is the same one who built your website.
Person to person
Your contact never changes. You write to me, and I know right away what it's about, no case number needed.
Short paths
Between your message and it going live, there's no project management, no alignment meeting, no sprint planning. Just one person.
After launch
The website isn't done once it's invoiced. Updates, backups, security and your change requests stay with us for years.
Big agencies sell you a package.
We take responsibility for your website.
BB IT Solutions is run by a single dedicated person. That means fewer clients at once, but every single one with a name and a face. If we notice a smaller plan would be enough for you, we'll tell you, even if we earn less from it.
Process
Free and non-binding. We work out what your website needs to do, and take a look at any existing site right away. You then get a fixed quote.
We implement the design and content, you see the draft beforehand. Revision rounds are included in the plan. Then we go live together.
We handle hosting, updates, backups and security. Just email us your change requests.
Pricing
The website is built and set up once, after that you pay monthly for hosting and care. No hidden line items.
For anyone who finally wants to be visible online.
Custom design for businesses whose site is meant to grow, maintained on an ongoing basis.
Includes everything in "Start"
See detailsWhen your website needs to do more than just inform.
Includes everything in "Care"
See detailsOnline store, multiple languages, member area, or integrations with your systems. We work through your project and put together a dedicated quote.
All prices net, plus VAT. See every feature compared side by side.
Always included
Whichever plan you choose, these are never an extra cost with us.
Website down, hacked, or your store not working? You can call the emergency line around the clock, even at night and on holidays. We'll get back to you as fast as possible and take care of it right away.
Frequently asked questions
That depends on the plan you choose. Lower monthly plans come with a minimum term, which we put in writing beforehand. If you choose a higher monthly plan, you can cancel any time, with one month's notice.
We answer emails around the clock, including weekends.
That's what the emergency line is for. You can call it any time: at night, on weekends, on holidays. We'll get back to you as fast as possible and fix the outage. An emergency is anything that stops your business: website down, hacked, store or forms not working.
Yes. Hosting, domain and SSL certificate are included in the monthly fee from the Basic plan onward. You don't need a second provider.
Text edits, new images, updated hours or prices, an extra paragraph. From the "Care" plan onward, that's free. Larger changes such as new subpages or an online store are billed separately.
Yes. We first check what condition it's in, and tell you honestly whether taking it over is worthwhile or a fresh rebuild would be cheaper.
No. Website plans and the chatbot are completely separate bookings. You can order the chatbot even if your website runs elsewhere.
Contact
Drop us a quick note on what it's about. The intro call is free and non-binding, we'll take a look at any existing site of yours right along with it.